Technical Implementation Plan

After you have a clear idea of your project mission, what benefits verifiable credentials could bring to the effort, and your key partners, the next step is documenting the details of how the project will implement LERs issued as VCs to support skills-based hiring and advancement (SBHA) use cases and activities.

This section is intended to familiarize everyone on the project team with the key concepts and options related to how LER issuing is implemented with Verifiable Credentials. It aims to facilitate conversations about how system components will work together. It may especially help those responsible for procuring software components that implements steps of the LER lifecycle (issuer dashboard, wallet, or verifier software). For example, a team lead might use the template to organize vetting and selection of potential vendor solutions, or they might use it to form a checklist of what is needed for collaboration between internal IT and an external partner or contractor. Completed templates may be useful to share with potential future partners, so they can see their options to plug into the project as an additional issuer or verifier.

Project teams may use the template to document and describe the decisions made and to ensure compatibility across solution components. A detailed implementation plan also enables analysis of data governance and potential risks of unintended data exposure.

Award Process

It's important to ensure that you will actually be able to recognize all of the achievements you wish to recognize. Typically, an "issuer" system holds achievement configuration, gathers information on which learners have earned awards of which achievements, and then issues LERs as VCs as learners accept them into a credential wallet or similar system. We distinguish the concept of an award (an internal record of qualification for a credential) from the issued credential (which is expressed in standardized data formats and cryptographically signed).

The workflow you use will be highly dependent on the systems in which underlying data is stored, the product(s) used for awarding and issuing, and the team you are working with. There may be direct integrations and automations available to you that streamline your work but impose requirements on how team members have to execute certain processes. Some example award workflows include:

  • A direct integration between web applications with an API and API key. E.g.: an issuer system that can automatically award course completion credentials based on a direct integration with a Student Information System and configuration of options and filters.
  • Manual bulk award by exporting a spreadsheet from a source system and uploading it to an issuer system on a regular schedule. E.g. Events staff export registration lists for professional development seminars after each event, rename the "Email Address" column to "email", and upload to award the badge specific for that event.
  • Individual awards could be made by peer or instructor invitation from the issuer system web application.
  • Some achievements may be open for learner application with or without a requirement for review by certain qualified staff.

To ensure that your project is able to award all the Verifiable Credentials (VCs) desired, gather information about your options, and develop or choose an appropriate process for each. You can use the Award Process template to track the status of each integration or process implementation.

The Technical Implementation Plan template enables you to document the award processes, data formats, and transmission protocols used. Whether you represent an institution purchasing and customizing an existing solution or a developer building components from low-level open source libraries, tracking these implementation choices can ensure that you don't run into interoperability surprises.

Solution Components and LER Lifecycle

In order for LER issued as VCs to flow smoothly to connect holders to opportunities, components need to be in place to serve issuers, holders, and verifiers, and they need to support common standards and protocols for how credentials will be structured and how they will move around. While you likely won’t be building everything from scratch, it is useful to understand the processes and procedures, as well as the data flow through the system so you can explain it at a high level to your team members and/or nontechnical partners.

The VC lifecycle refers to the stages that an LER issued as a VC goes through from awarding and issuing (by an issuer), being received, stored, and managed (by the subject or holder, often in a "wallet"), to being verified and the contents processed, interpreted, and used to connect people to learning and employment opportunities.

It is important to ensure LERs issued as VCs are interoperable across education providers, workforce development agencies, digital wallets, employers, and other involved systems for VCs to be able to flow between them. We’ve provided a general overview of the key considerations and components for demonstrating VCs across the LER lifecycle. Even if your project does not encompass all lifecycle roles, it is useful to understand and test credential flow all the way to verification and processing.

To document which systems will be in which role, collect information about your systems, designs, and partners' systems, and complete the Actors and Lifecycle portion of the  Technical Implementation Plan template.

Credential Type Specification

If your project is implementing LERs as VCs, the Verifiable Credentials Data Model provides the envelope, but there must be an additional open data specification defining the "credential type" with which to format the message. Each Verifiable Credential has a specific credential type, and there are several options that support LER content. To issue a Verifiable Credential for a degree, badge, certificate, or micro-credential, these concepts are implemented according to the rules of an LER credential type specification. All components of the system need to support this credential type. We identify that the Open Badges (OB 3.0) specification is a practical choice for credential type, as it enables a number of components suitable for SBHA use cases and activities. Comprehensive Learner Record (CLR 2.0) may be additionally used to package together multiple OB or other type VCs. The European Learning Model (ELM) may become widely used as well, especially within Europe.

Additional data standards and options

LERs issued as VCs may include skills and content-rich data, are based on international open data standards that enable interoperability, and are verifiable usually based on digital/cryptographic signatures made by their issuers.

The Verifiable Credentials Data model and the credential type specifications like Open Badges largely define the format of data, and additional layers compatible with these standards cover the process by which data moves between entities. There are a number of implementation choices involved in using these open data standards. Interoperability is not guaranteed just because you've implemented one standard, but the template for this section guides you through documenting and checking the compatibility of your approach throughout the VC lifecycle.

A more complete map of the credential lifecycle for a project, like the example below, might show additional connections based on open standards, direct integrations, or human-mediated processes. Registries, such as simple issuer lists or public services like the Credential Registry, may be used to enhance trust or link additional descriptive metadata to issued VCs. Explore the expectations of each entity involved (systems operating on behalf of users), and document the data flows for each relationship between them. Ensure an approach is selected for each document format issue and data flow, and track the implementation and testing status of data flows as your project progresses to avoid late-breaking interoperability problems.

To specify how data will be expressed in LERs issued as VCs and how they will move through the lifecycle, gather information about the systems that will be involved and complete the template. Fill in details about the standards and options your project is using.

For more detailed technical implementation guidance, additional special topics are addressed in more detail in the Technical Q&A.

Team

Drop us a line at workforce@uschamber.com

JWDN Facilitator
President, Learning Agents
President, Foundation for Talent Transformation
Vice President
Chief Technology Services Officer, Credential Engine
DTSN Facilitator
Executive Director, HR Open Standards
Executive Director, Engineering, ASU Enterprise Technology
Executive Director, AACRAO
Micro-Credentials Program Manager
IBM Consulting's global leader for Trustworthy AI
LERN Facilitator
Senior Director, Programs at U.S. Chamber of Commerce Foundation
President, Reconnaître—Open Recognition Alliance
Director Global Ecosystem and Innovation, Parchment, an Instructure company
Executive Director, Policy & Programs
Executive Director, Policy & Programs