Project Planning

If you’ve defined the project strategy, you know the “what” and “why” behind your project. Project Planning drills into the “how.”

Project Plan

Teams in their planning phase may want to take a first pass at a few of the following sections before getting started with testing the concepts and value propositions of their proposed project. They could start with a draft of the summary, team, mission, use cases, worker/learner co-design, and success metrics without spending time planning the solution until they have more clarity on which problems to solve. This will give them more flexibility in choosing solutions before drafting a long plan.

Note that this section addresses many items you may be asked to supply if you are applying for funding or proposing a project within your organization. It can also serve as a helpful project charter. However, you may use the other templates provided with this Guide to go deeper or to find additional guidance in answering some of these questions. If you have already completed other templates, you may find that you can simply summarize your responses in addressing the questions below. (Or, you can skip them - you are free to choose your own journey!)

To build your implementation plan, reflect on the table and answer the questions on the template.

Source: NGA State-based Skills (2021, 2023); SkillsFWD (2023)
ComponentGuidanceGo Deeper
Project Summary

Clearly highlight the purpose and approach of the implementation project. Include a clear, descriptive title - this will help you communicate about your project.

Mission and Statement of Need

Clearly describe the project's mission, including how issuing LERs as VCs addresses a critical SBHA problem or opportunity in the education or workforce system of focus for the project.

Sector, Scenario, and SBHA Use Cases

Provide an overview of the contexts for issuing and using LERs as VCs in your project. This may include details of the sector focused on implementation, the learning and/or work scenarios, the populations and organizations to be served, and individual stories that will directly benefit from the use of LERs issued as VCs.

Skills-Job Mapping, Assessment, and Framework

Outline an action plan to map and describe the skills needed in each job (existing and potential) for current and future roles within the organization, industry, or region; identify or develop the skills assessments and a skill framework to align organizational skills goals with industry standards.

LER and LER Lifecycle Specification

Outline the processes for awarding Learning and Employment Records (LERs) and issuing/verifying them as VCs. Summarize how LERs will flow between systems across the LER Lifecycle (Issuing, Receiving/Managing, and Verifying), so they get to the identified consumers.

Solution Components for Issuing, Receiving, and Verifying LERs issued as VCs

Provide an overview of the components of the solution for issuing and verifying LERs as VCs and how they will serve the LER Lifecycle (e.g., issuer dashboard, issuer and/or credential registry, digital wallet, personal storage system for data back-up, verifier, analytics dashboard), for the use cases outlined in this plan. You may include data models and technical specifications you plan to use (e.g., W3C VC, OB 3.0, CTDL, etc). Include a summary of achievement data systems, evidence storage systems, and other integrations as needed. as well as possible systems where verification results turn into new opportunities (e.g., HRIS, ATS, etc).

Partner Engagement

Outline the key partners across your project community and LER Ecosystem, including employers, HR professionals, hiring managers, educational partners, and workers and learners to engage, and a plan to include partners throughout the project.

Success Metrics and Evaluation Plan

Clearly describe the success metrics and KPIs used to evaluate delivery of outcomes of the solution; document methods of data collection, analysis, and reporting for evaluating impact on worker and learning opportunities and employer goals.

Scalability

This section should clearly describe how the demonstration will impact the LER ecosystem more broadly and how it will prepare the teams and partners to scale this work over time.

Budget

Provide a detailed budget clearly outlining the financial resources for implementation and socialization activities. (For guidance in creating a project budget, see Sample Budget section below and corresponding budget template.)

Sample Budget

It is important for any type of project to develop a comprehensive budget and financial plan. We’ve identified a series of key activities that are often critical to include and price in a budget. Projects in their planning phase (see Project Strategy section) may want a lighter-weight budget with no or extremely minimal allocation for solutions, tools, legal, training, and evaluation. Instead, they may want to focus their spending on personnel, use cases, and solution research.

From a review of project implementation budgets, we’ve identified the largest costs are personnel (est. 30% of budget) and community engagement activities (est. 25% of the budget) for resourcing the people and partners to effectively manage the large-scale culture and system changes needed, including educational, and socializing and technology onboarding activities. Technology is the third-largest spend in the budget (est. 15% of budget) and covers solution customizations, integrations, and deployment of solutions, as well as product licensing fees. Note: These are estimations, and many projects vary in their budget allocation to align with community and specific project needs.

To build your implementation budget, reflect on the table and complete the Sample Budget Template.

Source: NGA State-based Skills (2021, 2023); SkillsFWD (2023)
Componentest. %Guidance
Personnel30%
  • Allocate funds for core personnel for project management and delivery. This may include a project manager and coordinator, fiscal agent, community engagement, employer and education lead, and technical lead to coordinate the data and engineering solutions.
  • Include also a budget for key project management activities, governance, research, and evaluation, as well as stipends for advisors.
Community (User) Engagement Activities25%
  • Allocate funds for community engagement, including, learner, worker, and employee engagement related to skills development.
  • Consider stipends, rewards, recognition, and incentives for individuals actively participating in the project design or research activities during planning, pilot, and/or full-scale implementation.
Data and Technology Solution15%
  • Budgets for data and technology are for solution customizations, integration, and implementation of near-production-ready solutions.
  • Include costs for testing, deployment as well as technology solutions services such as design and customer support.
  • Licensing fees may also be included, and API development for integrations with LMS, ATS, HRIS, and other relevant software.
Skill-Job Mapping and Assessment Tools5%
  • Include the cost of curriculum-job description and skills assessment tools and tests used during the hiring process.
  • Consider ongoing licensing or subscription fees for these tools, especially if part of an HRIS or ATS.
Consulting and External Support5%
  • Allocate funds for subject matter experts to serve as consultants or experts to guide the implementation project process as necessary.
Training and Development Costs5%
  • Allocate funds for team and partner solutions training and workflow mapping workshops, and courses to enhance project team skills.
  • Consider the cost of external trainers or platforms for specialized skill development, as well as training and workshop materials..
Diversity, Equity, and Inclusion (DEI) Activities5%
  • Allocate funds and line items in your budget for DEI initiatives related to LER and SBHA activities.
  • Include costs for diversity training, equity assessments, and inclusive credential programs.
Legal and Compliance Costs4%

Budget for legal consultations to ensure that the solution implementation complies with relevant State and institutional data access, use, and privacy laws and industry regulations. Include any costs associated with updating policies and procedures.

Travel and Transportation4%
  • Allocate funds for core team transportation and accommodations needs for project implementation and ecosystem engagements.
Project Evaluation4%
  • Set aside a budget for continuous project evaluation, and feedback, conducting surveys, and making continuous improvements.

Project Risks and Mitigation

Every worthwhile project carries some risk, along with a high potential for reward! Naming potential obstacles you might face will help you plan effectively to overcome them.

When implementing a project to issue, use, and verify LERs as VCs, challenges or risks you may face include the technical complexities that can arise from integrating systems, ensuring data privacy and security, and compliance with regulations such as GDPR, which can be daunting. Interoperability issues may also surface as the system must seamlessly work with various educational institutions, employers, and verification platforms. Additionally, one of the biggest challenges can be resistance to change from people and organizations accustomed to traditional record and credentialing methods can also hinder adoption.

Your team will need to be prepared to address potential challenges and risk, and anticipate some mitigation strategies. And remember - you are not alone! There are teams and individuals who can help you navigate risks and support you in achieving your project’s goals. To connect with others working in the LER Ecosystem, refer to the list of LER Communities.

To build your risk mitigation plan, reflect on the questions in the Project Plan template.

Team

Drop us a line at workforce@uschamber.com

JWDN Facilitator
President, Learning Agents
President, Foundation for Talent Transformation
Vice President
Chief Technology Services Officer, Credential Engine
DTSN Facilitator
Executive Director, HR Open Standards
Executive Director, Engineering, ASU Enterprise Technology
Executive Director, AACRAO
Micro-Credentials Program Manager
IBM Consulting's global leader for Trustworthy AI
LERN Facilitator
Senior Director, Programs at U.S. Chamber of Commerce Foundation
President, Reconnaître—Open Recognition Alliance
Director Global Ecosystem and Innovation, Parchment, an Instructure company
Executive Director, Policy & Programs
Executive Director, Policy & Programs